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AHEADworX FAQ

Below are a few common questions and answers that address domain names, web hosting, building websites, graphic design, and other services.


DOMAIN NAMES
Q: Do I need a Domain Name? (ex: www.yoursitename.com)

A: Yes. Your domain name is your website address and without it you have no website.

Q: How do I get a Domain Name?
A: Through any domain registrar, like google, godaddy, bluehost, network solutions.

Q: Does AHEADworX offer Domain Names?
A: No. But we are happy to purchase one for you and set it up.

Q: What settings need changing in my Domain Name Account?
A: The DNS "A Record" IP address needs to be changed to our server IP address.

 
WEB HOSTING

Q: Do I need Web Hosting?
A: Yes. The web host is the server your website lives on, and is accessible to the internet.

Q: Does AHEADworX offer Web Hosting?
A: Yes. But only to our website clients. We Do Not offer hosting packages to the public.

Q: Are AHEADworX Servers as good as the popular hosting companies?
A: Yes, and much better. Not only are our servers configured better, our internet connection is an amazing 40GB!

Q: What if I already have web hosting?
A: No problem. You can continue to use it, or we'll switch your site over to our servers. a} some older sites cannot migrate to our servers. b) your hosting might not run our rebuild of your site. c) we always recommend switching to our servers and rebuilding the website. Our servers are better than anything you are currently using. We Guarantee It!
Migration and/or new setup is Free with a website rebuild.

Q: After the free first 3 month of web hosting, how much do you charge?
A: Your first 3 month is free (with a new website build), and then according to Our pricelist/year after depending how many services You want.


WEBSITE BUILDING
Q: What content do you need from me to get started building a new website?
A: You are responsible for providing us All Content for your website. This includes; text, images, logos, descriptions, documents, audio/video, and any other content you want to see on your website. We Do Not develop content, unless pre-arranged.

Q: What should I expect from AHEADworX when building my website?
A: We take the content you provide and create the best site possible. Content is "key", and your website will only be as good as the content you provide. We handle all the layouts, styles, designs, graphics, and functionality. Once you become a client, you have our 100% commitment and lifetime support.

Q: Do you require a down payment?
A: Yes. A deposit of 60% the total is required before any work will begin. The remainder of the balance is due at the completion of your project.

Q: Is there a difference between your Online Quote and a formal quote?
A: Maybe. The online quote is only meant to give you a relatively close estimate of the cost. This may or may not be the final amount depending on what is discussed in follow-up communications.

Q: What is the time frame for building a new website?
A: Depending on the scope of the project, it can be as little as 2 weeks. Once we know the full details of your website, we'll have a better estimate. Generally, the quicker you provide us with content, the faster your new website gets built.

Q: Are your websites Mobile and SEO Friendly?
A: Yes. We build websites based on "responsive layouts" that automatically adapt for mobile, tablet, and desktop. For SEO (search engine optimization) we are highly skilled at coding the proper information to get your website ranked on Google and other search engines.

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